I just had the worst experience at Madam Mam’s! Today, I went to Madam Mam’s for lunch with three co-workers. I typically love going there because it’s quick and guaranteed to be delicious. We went at 11:30 in order to beat the lunch rush, but somehow, two of our dishes still came out 20 minutes later than the other two. Before they came out, I went to ask the manager what the deal was, and before I say a word, he looks at me and says, “Now is not a good time.”

I probably looked like I was going to burn the building down, and I rhetorically asked, “Seriously?”

Before he could say anything, I turned around and walked back toward our table, and I hear him calling after me…..asking if I was a customer! I get back to my seat, and he runs up and apologizes, saying he thought I was a salesperson. First of all, I’m not wearing anything that looks salesperson-like. But more importantly, how the heck is it OK for that to be the first sentence that comes out of his mouth for ANYONE?

I told him he needs to learn customer service. So, why eat at Madam Mam’s again? Well, besides the fact that they have the “Amazing Green Beans” dish, he gave us half off our bill for the inconvenience.